Credit Controller

Description:

Our client is seeking an experienced and proactive Credit Controller to join their finance team. This is an excellent opportunity for someone with strong communication skills and a keen eye for detail who enjoys building relationships while ensuring outstanding debts are collected efficiently and professionally.

Initially on a temporary basis with the opportunity to grow into a permanent position.

Working as part of a supportive finance team, you will be responsible for managing the sales ledger, maintaining customer accounts, and reducing aged debt while delivering excellent customer service.

Key Responsibilities of Credit Controller:
Managing and maintaining a portfolio of customer accounts.
Chasing overdue payments via telephone, email and written correspondence.
Building strong relationships with customers to resolve payment queries efficiently.
Allocating incoming payments accurately.
Reconciling customer accounts.
Investigating and resolving invoice and payment discrepancies.
Producing and reviewing aged debtor reports.
Negotiating payment plans where appropriate.
Escalating overdue accounts in line with company procedures.
Liaising with internal departments including Sales, Customer Service and Finance to resolve account queries.
Assisting with month-end reporting and other finance administration as required.
Maintaining accurate customer records and notes within the finance system.
Skills & Experience
Previous experience within a Credit Control role.
Excellent communication and negotiation skills.
Strong organisational skills with the ability to manage multiple accounts.
Confident using Microsoft Excel and accounting software.
High level of accuracy and attention to detail.
Ability to work independently as well as part of a team.
Professional, resilient and customer-focused approach