Details:
- Salary: £28,000 - 32,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Windsor Royal Borough of Windsor and Maidenhead
- Date: 3 days ago
Description:
Credit Control Executive
Location: Windsor, Berkshire
Salary: Competitive + Bonus + Benefits
Job Type: Full-time | Permanent | Office Based | Monday – Friday 8.30am -5pm
CTR Select is recruiting on behalf of a growing financial services organisation for a Credit Control Executive to join its expanding Collections team.
This is a fantastic opportunity for someone with experience in credit control, collections or accounts receivable who enjoys building customer relationships, resolving payment issues and working in a fast-paced environment.
Key Responsibilities:
* Manage a portfolio of customer accounts, ensuring overdue payments are collected promptly.
* Contact customers by phone and email to resolve outstanding balances and agree payment arrangements.
* Monitor daily payments and accurately allocate funds.
* Maintain up-to-date CRM records, account notes and collection activity.
* Build strong customer relationships while delivering excellent service.
* Review customer accounts and request supporting financial information where appropriate.
* Work closely with colleagues to identify customers eligible for additional funding opportunities.
* Support the Credit Control Manager with reporting and portfolio management.
* Work towards individual and team performance targets while ensuring regulatory compliance.
* Identify opportunities to improve processes and customer outcomes.
Skills and Experience:
You'll ideally have:
* Previous experience in Credit Control, Collections, Accounts Receivable or Financial Services.
* Excellent communication and negotiation skills.
* Strong organisational skills and attention to detail.
* A confident and professional telephone manner.
* Good IT skills and experience using CRM systems.
* A proactive, customer-focused approach with the ability to prioritise workload.
If this Credit Control Executive role is of interest to you, please click apply or contact Marie Spratley in our Egham office