Details:
- Salary: £20.59 - Hour
- Location: Lewisham Greater London
- Date: 1 week ago
Description:
Good Afternoon,
I am currently representing Lewisham Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience
We are looking for a Council Tax Officer/Revenues & Benefits Officer this role will be: Hybrid SE6 4RU
The right candidate will:
* Efficiently and effectively recover debts due to the Council.
* Maximise collection in accordance with Financial Procedures and statutory regulations. Provide a high standard of service to customers
* Ensure all necessary action is taken to collect revenue efficiently and effectively & process applications for discounts and other reliefs, with due regard to internal and external fraud prevention and detection.
* Review existing discounts, exemptions awards to verify authenticity. Where inappropriate awards or those obtain by deception are identified, take swift action to recover the debt.
* Ensure all work is carried out in accordance with procedures, agreed time scales and those dictated by legislation.
* Deal with difficult queries including complaints by correspondence, telephone, face to face and electronically, ensuring timely, accurate, appropriate responses.
* Undertake proactive work and participate in outreach work to improve collection.
* Prepare records and maintain statistics as directed. Deal with system reports and other output as required.
We require the following:
* Experience working within a local authority DESIRABLE.
* Must have experience of working in a revenues environment
* Excellent Council Tax knowledge of council tax administration - billing, discounts & exemption and recovery
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.
Look forward to speaking with you soon