Job Title: Complaints OfficerWork Pattern: 36 Hours a weekContract: April 2024Location: Westminster Days: Mon - FriOur client is looking for a Complaints Officer to join their team in Westminster. You will be responsible for aiding the team's efforts to handle and address complaints effectively. They will assist the Complaints and Service Improvement Team in managing intricate housing complaints (Stage 2), which involves tasks such as prioritising and addressing inquiries, dispersing cases, ...
Meridian is working with aUK Wide companyto appoint aGovernance Officerbased inHarlow(CM19).Salary: up to £27,269pa dependant on experienceHybrid RoleMonday to Friday 9am till 5.30p scheme, Pension , Excellent training & development programmesAs ourGovernance Officer, you will work alongside the complaints team to review and oversee remedial processes changes that have been implemen...JBLK1_UKTJ
Job Title: Customer Service Team Leader (Admin and Clerical) Salary: £17.64 P/H LTD Umbrella Hours: 37 Type: Temporary Ongoing Location: Leamington Spa, CV32 Start Date: ASAP Work Pattern: Monday - Friday | 08:45am - 17:15pm A dynamic Customer Services Team Leader is sought to manage a dedicated customer service team. This critical role involves enhancing team performance to achieve superior customer satisfaction and support levels. The successful candidate will use their leadership skills to ...
Service Desk Analyst / 1st Line SupportBAND: B3Location: Remote & Halifax (Hybrid)Rate: £15.17 per hourHours: 37.5Duration: 3 - 6 Month - Extension(s) thereafter Specific Skills/Experience: Windows Office knowledge, 1st Line Technical Support knowledge You will act as the central point of contact between the customer and the IT service management. You will receive all IT incidents/requests arriving into the Service Delivery Centre (Service Desk) and where possible will attempt to resolve ...
Customer Insight Manager Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per weekTemporary Role - 3 months with possible extension£26.65 per hour PAYE / £36.40 per hour UmbrellaHybrid Working - 3 days in office (Croydon), 2 days at homeIT equipment providedASAP startThe Customer Insight Manager oversees effective management of complaints handling across the directorate and is the source of advice and assurance for colleagues when dealing with complaints and has a vital ...
Property & Consents Business Support Reference Number - 78724This Property & Consents Business Support position will report to the Consent Manager and will work within the Asset Management directorate based in our Crawley office. You will be a permanent employee.You will attract a salary of £29,674.00 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remoteClose Date: 02/04/2024We also provide the following ...
Senior Property Manager - RainhamFull Time Office Based. Salary: Basic £30,000 OTE £35,000Our client, a reputable multi-office firm operating across Kent and South East London for over 25 years, is currently seeking a dedicated Property Manager to join their team. Renowned for delivering exceptional service, this firm offers a dynamic and rewarding environment for motivated professionals. ** Please do not apply if you do not have Property Management experience or are unable to work full time ...
Senior Property Manager - Barnehurst Full Time Office Based. Salary: Basic £30,000 OTE £35,000Our client, a reputable multi-office firm operating across Kent and South East London for over 25 years, is currently seeking a dedicated Property Manager to join their team. Renowned for delivering exceptional service, this firm offers a dynamic and rewarding environment for motivated professionals. Key Respons a portfolio of properties, ensuring efficient day-to-day operations and timely resolution ...
Senior Customer Resolutions OfficerLewisham £28/hr Start date: ASAPHybrid role mainly working from home but expected in the office 1 day per week.AKTON recruitment is working closely with the local authorities and we are looking for a Senior Customer Resolutions Officer in the Lewisham area. 3 - 6 months contract. Main Purpose of the investigate and resolve corporate and statutory complaints, enquiries from representatives and information requests for the CouncilTo identify service failures ...
3 months contract with a Local AuthorityJob Summary:· To investigate and resolve corporate and statutory complaints, enquiries from representatives and information requests for the Council· To identify service failures and opportunities for service improvement· To provide advice, support and training to service areas to improve resolution at the first ‘point of contact’ and decrease escalation rates· To ensure service areas work within the ‘governance framework’, to ...