Details:
- Salary: £750 - 800 - Day
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Day
- Location: West Yorkshire
- Date: 18 hours ago
Description:
Key Skills
Design and implement multimodal customer experiences across messaging, digital and voice channels.
Key Responsibilities
Design customer-facing agents; define voice interaction patterns; manage interruption handling and escalation; implement channel integration patterns; establish conversational standards and governance.
Role Purpose
Conversational AI, Voice AI, Contact Centre AI, Speech Technologies, Vertex AI Speech Services, Dialogflow CX, Prompt Engineering, Customer Experience Design, GCP