Contact Centre Resource Planning & Scheduling Analyst


Details:
Description:

Resource Planning & Scheduling Analyst
Derbyshire| Full time Onsite (Mon Fri)
£34,000£36,000 + Package

Are you an experienced contact centre Resource Planner or Scheduler with hands on experience using a WFM tool and the ability to influence and protect operational performance and Service Levels by proactively optimising schedules, adjusting staffing profiles and maintaining effective resource plans...



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