Construction Administrator

Description:

Construction Administrator / Document Controller | Warwickshire

The headlines

Early finish on Fridays
Monday to Friday, office based, no weekends
Full training provided, no construction background needed
A varied, busy role with a friendly and supportive team
A permanent role with a well established, successful business
About our client

Our client is a successful, well established construction business in Warwickshire with a strong reputation for quality and looking after their clients long after a project is handed over. They are looking for a Construction Administrator to join their office team on a permanent basis, covering document control and customer care.

The office is easily commutable from Warwick, Leamington Spa, Kenilworth, Stratford-upon-Avon, Coventry, Southam, Banbury and the surrounding areas.

Why this role is different

No two days are the same. As Construction Administrator, your time is split between document control and customer care, supporting several projects at once. One minute you’ll be making sure the right people have the latest drawings, the next you’ll be organising a repair visit for a client. If you like being busy and you’re the person who keeps everything on track, you’ll enjoy this role.

You don’t need construction experience. What matters most is being organised, staying calm when things get busy and being able to juggle several things at once. Full training is given on the construction side.

The role

Document Control

Keeping drawings, documents and project records organised, up to date and easy to find
Sending out drawings and updated versions to subcontractors, suppliers and the internal team
Supporting the project team with scanning, printing and paperwork for meetings and site
Keeping a written record of key decisions and agreements
Gathering handover documents from subcontractors and putting together the final project files
Customer Care

Acting as the first point of contact when clients report an issue after a project is complete
Keeping clients updated on what happens next and when
Working out which subcontractor needs to attend and arranging the visit with both sides
Following up by phone and email until each issue is resolved and signed off
Keeping customer care records and schedules accurate and up to date
Building good working relationships with clients and subcontractors
About you

Experience as a Construction Administrator, Document Controller, Customer Care Administrator, Office Administrator or in a similar role
Highly organised and comfortable managing several deadlines at once
Confident on the phone and by email, and happy to chase people politely until things get done
A strong eye for detail and accurate record keeping
Good with Excel, Word and Outlook, and quick to pick up new systems
Construction, property, facilities or building services experience is a bonus but not essential
Why apply through Brellis

We know this business well and work closely with their team, so we can give you a clear picture of the Construction Administrator role, the people and the interview process before you go in.

INDH