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Concierge - Stratford E15


Details:
Description:

Our well-established independent Property management client is seeking an experienced Concierge to manage a residential Block of apartments that they have within their portfolio. The working hours are as follows 7.30am-7.30pm 4 days on and 4 days off.

As Concierge you will provide an effective reception and concierge service, acting as first point of contact for all customers, visitors and suppliers ensuring that the highest level of customer care and service are maintained at all times.

Responsibilities include but will not be limited to:

* Offering a warm and professional welcome to visitors and entering their details into the visitor log

* To be available to residents at all times

* Rectify any unplanned cleaning emergencies; directly where required (spillages and accidents in communal areas)

* To pro-actively deal with any maintenance and problems identified

* Parcel Management: to be responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail in line with the company procedures

* To provide utility meter reading for all properties as and when required

* To give a clear and concise handover at the end of the shift to any follow-on team members, highlighting any events that have occurred and make follow-on staff aware of any forthcoming events

* To manage car parking to ensure everything runs smoothly

* Key Management: to issue keys only to correct personnel/residents whilst recording the signing in and out of keys in line with the company procedure

* To co-ordinate, instruct and allow access for services to the development, such as for utility companies, refuse collection, deliveries, repairs and maintenance

* Building Patrols, CCTV Monitoring & Safety Checks

* Handling general enquiries such as queries, complaints and maintenance requests where necessary, conducting viewings/inspections/appointments at the request of the company

* To complete bin rotation on a regular basis

The hours will be:
7.30am – 7.30pm 4 Days On 4, Days Off
Salary range will be:
between £25,000 and £27,000

If this role is of interest to you and you have the experience the role requirements, please send us your most up to date CV and contact details to either Steve or Kelly at Bastow Irwin Recruitment today.
Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance

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