Compliance HD

Description:

Based Leeds

Reports to HD & Compliance Lead

Purpose Of The Job

To provide flexible management of planned maintenance and statutory documentation. To maintain concise records of all planned maintenance activities across the Barchester Care Account. To liaise regularly with client and subcontractor representative.

Main Duties and Responsibilities

1. To control all planned maintenance tasks and associated certification

2. Monitor the planned maintenance schedule and ensure task are completed within the required timeframe

3. Responsible for the control of all PPM certification, upload to CAFM & logbooks, distribution to each service location

4. Responsible for the review of certification and action of remedial works. Ensure works are monitored and evidence of completion documented within CAFM systems

5. To maintain and update both manual and computer records relating to areas of which CBRE are responsible.

6. To prepare and issue predefined reports, which form part of the contract and customer requirement.

7. Liaise closely with the account team and supply chain partners, ensuring accurate processing of certification, remedial works, quotations etc.

8. Provide weekly / monthly status reports

9. To undertake general office duties relating to the contract including:

Correspondence and filing

Minutes of meetings

Preparation of reports and documentation

Updating of electronic records

Material ordering and administration

Subcontractor's administration

Raising purchase orders and ensuring that purchase orders are updated when changes required.

Production of valuations and presentation of results

Contract renewal documentation

Production of short range plan information

Quote logging and processing

Collating timesheets from engineers, chasing and checking quality of data

Contract set-up (PPM / System support)

Application billing preparation

Contract escalation process

10. To undertake the training of staff as and when required.

11. To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes.

PERSON SPECIFICATION

CONTRACT SUPPORT

Education:

[Essential] A good basic education is essential, with at least GCSE passes in Maths and English.

[Desirable] Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial.

Training:

[Essential] Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level.

[Desirable] PowerPoint and Access.

Experience

[Essential] 3 years experience in a similar role.

Competent working knowledge of Microsoft packages (Word, Excel).

[Desirable] Background in engineering management administration.

[Desirable] Previous experience of a helpdesk role using Frontline, Matrix or Concept software.

Some financial / accounting experience would be an advantage.

Aptitudes Excellent verbal and good basic standard of written communication skills.

Attention to detail and accuracy.

Good organisational skills.

Sound numeracy and basic computer literacy.

Able to work systematically and use own initiative.

A commitment to continuous quality improvement.

Ability to work independently as well as part of a team

Must demonstrate a strong sense of customer focus.

Results / task orientated.

Excellent time management and organisational skills.

Character Committed to the delivery of excellence of customer service.

Reliable and committed.

Confidential and discrete approach.

Self-motivated. Able to prioritise demands and make decisions under pressure.

Calm manner, able to work under pressure and against rapidly changing demands and priorities.

Able to work as part of a multi-disciplinary team.

Smart appearance.

Be flexible to work outside core office hours from time to time