Senior Complaint Resolution Officer - 6 Month FTCWatfordSalary: £39,47437 hours per week(Requests for part-time work considered)The VacancyIntroduction to the roleAt Chime Housing, we provide vital services that help people to live better lives. We’re looking for a Senior Complaints Resolution Officer to join our team and help us deliver a strong and positive experience for our customers.Role purposeThis role is responsible for the day-to-day running of Chime’s complaints service by managing the...
BDS Recruitment are currently looking for Complaints Resolution Officer to work with a well know Housing Association in the Exeter area to handle customer feedback, including complaints and compliments, with professionalism and care.Main duties will include* Tailor support services to proactively reduce complaints and increase customer satisfaction.* Collaborate with colleagues to perform thorough investigations, analyse evidence, and achieve satisfactory resolutions.* Advocate for our ...
Senior Complaint Resolution Officer - 6 Month FTCWatford Salary: £39,47437 hours per week (Requests for part-time work considered)The VacancyIntroduction to the roleAt Chime Housing, we provide vital services that help people to live better lives. Were looking for a Senior Complaints Resolution Officer to join our team and help us deliver a strong and positive experience for our customers.Role pur...JBLK1_UKTJ
Repairs Complaints Officer - Property Services5-Month Initial ContractFull-Time | Hybrid Working - 2 Days in the OfficeI am currently working with a housing provider looking for an experienced Repairs Complaints Officer to join their Property Services team on an initial 5-month contract.This role will take ownership of repairs and property-related complaints from start to finish, acting as a true case manager and ensuring residents receive clear, thorough and timely resolutions.Key ...
Customer Resolution Officer (£37,152 per annum, full time, permanent)Job RoleWe’re looking for a passionate Customer Resolution Officer to work within our dedicated team to investigate and respond to customer feedback and complaint resolution. You’ll manage your own case work, delivering high quality complaint handling for all our customers, including Stage 1 and 2 complaint stages, member enquiries and Housing Ombudsman enquiries.This is a key role taking learning from complaints and customer ...
Customer Resolution Officer (£37,152 per annum, full time, 6 months fixed-term)Job RoleWe’re looking for a passionate Customer Resolution Officer to work within our dedicated team on a 6 month fixed term contract to investigate and respond to customer feedback and complaint resolution. You’ll manage your own case work, delivering high quality complaint handling for all our customers, including Stage 1 and 2 complaint stages, member enquiries and Housing Ombudsman enquiries.This is a key role ...
We are currently supporting a housing provider with the appointment of an experienced Housing Complaint Resolution Manager to lead complaint handling across Housing Services, ensuring compliance with the Housing Ombudsman Complaint Handling Code and driving service improvement from complaints and resident feedback.The Role ·Lead the management of Stage 1 and Stage 2 complaints and Members' Enquiries across Housing Services. ·Manage up to three Complaints Resolution Officers, overseeing ...
Resident Liaison OfficerSalary/Day Rate: £180 - £220 / day, Location: Haywards Heath Full time – Temp to Perm Start Date: ASAPThe OpportunityOur client, a leading construction contractor, is looking to appoint an experienced Resident Liaison Officer to support the successful delivery of a major construction project in Haywards Heath.This is an excellent opportunity for a personable and proactive individual to become the key point of contact between the site team and residents, businesses and the...
Customer Service AdvisorLocation: BathSalary: £26,500 – £28,000 (DOE)Hours: Full-time, permanent, Monday to Saturday (Saturdays are worked on a rota basis, with a day off in lieu during the week)Hybrid working pattern: Three days in our Bath-based office and two days working from homeBenefits: Free onsite parking, hybrid working, private healthcare, wellbeing perks including 24/7 online GP accessAbout TruespeedAt Truespeed, we’re doing more than just building a broadband network – we’re helping ...
Customer Service Advisor / Temp to Perm OpportunityHours: 37.5 / Monday to Friday / (8-4, 9-5 & 10-6) Plus one weekend per month (8-4) working remotelyAre you passionate about delivering exceptional customer service? Do you enjoy solving problems and ensuring customers receive a positive experience every time?We're recruiting for a Customer Service Advisor to join a busy and friendly customer support team. This is an excellent opportunity for someone looking to join a highly successful ...