Complaints Officer


Details:
  • Salary: £32 per hour
  • Category: Customer Service
  • Job Type: Temporary
  • Salary Per: Hour
  • Location: South East Essex Basildon
  • Date: 1 day ago
Description:

Marks Consulting Partners are currently looking for a Complaints Resolution Officer to work with one of our local authority clients.


What the Job Will be doing


  • Managing and investigating Stage 1 and Stage 2 complaints within a social housing environment.
  • Handling complex complaints in line with the Housing Ombudsman Complaint Handling Code.
  • Conducting detailed investigations by reviewing tenancy recor...




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