Showing 361 Complaints Officer jobs

We are recruiting on behalf of a housing organisation for an experienced Complaints Officer to support the Assets Complaints function during a period of review.The principal focus of the role will be to lead on the management and collation of Housing Ombudsman information requests, while supporting the Assets Complaints Manager to ensure short-notice Housing Ombudsman Service ordered complaints and compliance actions are completed within required timescales.This is a varied and fast-paced role ...

We are recruiting on behalf of a housing organisation for an experienced Complaints Officer to support the Assets Complaints function during a period of review.The principal focus of the role will be to lead on the management and collation of Housing Ombudsman information requests, while supporting the Assets Complaints Manager to ensure short-notice Housing Ombudsman Service ordered complaints and compliance actions are completed within required timescales.This is a varied and fast-paced role ...

Senior Complaint Resolution Officer - 6 Month FTCWatfordSalary: £39,47437 hours per week(Requests for part-time work considered)The VacancyIntroduction to the roleAt Chime Housing, we provide vital services that help people to live better lives. We’re looking for a Senior Complaints Resolution Officer to join our team and help us deliver a strong and positive experience for our customers.Role purposeThis role is responsible for the day-to-day running of Chime’s complaints service by managing the...

Senior Complaint Resolution Officer - 6 Month FTCWatford Salary: £39,47437 hours per week (Requests for part-time work considered)The VacancyIntroduction to the roleAt Chime Housing, we provide vital services that help people to live better lives. Were looking for a Senior Complaints Resolution Officer to join our team and help us deliver a strong and positive experience for our customers.Role pur...JBLK1_UKTJ

BDS Recruitment are currently looking for Complaints Resolution Officer to work with a well know Housing Association in the Exeter area to handle customer feedback, including complaints and compliments, with professionalism and care.Main duties will include* Tailor support services to proactively reduce complaints and increase customer satisfaction.* Collaborate with colleagues to perform thorough investigations, analyse evidence, and achieve satisfactory resolutions.* Advocate for our ...

Customer Service ManagerWesterhamFull time, Monday to Friday£34K - £38K (DOE)Lloyd Recruitment Services are delighted to be partnering with a well-established ecommerce business based in Westerham. They are seeking an experienced Customer Service Manager to lead their team, while also taking responsibility for a range of general office management and administrative duties.This is an excellent opportunity for a hands-on customer service professional who enjoys leading a team, improving processes ...

Housing Engagement Officer, Location: Hertfordshire Salary: £29000 - £33,200 dependent on experience Contract: Permanent, Full TimeBraxfield Recruitment is delighted to be working exclusively with a leading housing provider to recruit a Housing Engagement Officer, acting as the key point of contact between the organisation, its service providers and its residents.This is a great opportunity for a housing professional with strong tenancy and relationship-building skills to make a genuine ...

Resident Liaison Officer (RLO)Residential Retrofit & New BuildFull-time | PermanentWest LondonUp to £35,000 + benefits Resident Liaison Officer job in West London – supporting a major £75m–£80m residential regeneration and retrofit scheme, offering the opportunity to work on a flagship long-term project within a live residential environment.The RoleThis is an excellent opportunity for an experienced Resident Liaison Officer to join a leading main contractor delivering a large-scale ...

Part-Time Customer Support Coordinator 15 hours per week | Thursday & Friday | Temporary with potential to become longer term £15.60p.h. Mansfield TurnerFox Recruitment are currently recruiting for a Part-Time Customer Strategy & Support Coordinator to join a government organisation based in the Mansfield area.The role will involve supporting residents who have reported property/subsidence-related issues, so we are looking for someone who is confident dealing with customers who may ...

Job Title: Customer Relationship Officer - Complaints SpecialismPay Rates: £21.53/hr (PAYE) | £29.01/hr (Umbrella)Start: ASAPLength: 3 Months Location: Hackney E8On Site - 5 Days a week in office We are seeking an adaptable Customer Relationship Officer to manage Stage 1 complaints and customer enquiries within a high-volume council setting. You will act as the crucial first point of contact, balancing multiple inbound communication channels while maintaining exceptional customer care ...