We are recruiting on behalf of a housing organisation for an experienced Complaints Officer to support the Assets Complaints function during a period of review.The principal focus of the role will be to lead on the management and collation of Housing Ombudsman information requests, while supporting the Assets Complaints Manager to ensure short-notice Housing Ombudsman Service ordered complaints and compliance actions are completed within required timescales.This is a varied and fast-paced role ...
We are recruiting on behalf of a housing organisation for an experienced Complaints Officer to support the Assets Complaints function during a period of review.The principal focus of the role will be to lead on the management and collation of Housing Ombudsman information requests, while supporting the Assets Complaints Manager to ensure short-notice Housing Ombudsman Service ordered complaints and compliance actions are completed within required timescales.This is a varied and fast-paced role ...
Complaints & Fraud OfficerPart-Time (25-30 Hours per Week) | Hybrid WorkingSalary: Up to £28,000 FTE (Pro Rata)A highly regulated organisation is seeking an experienced Complaints & Fraud Officer to join its team on a part-time basis. This is an excellent opportunity for a motivated and analytical professional with a strong background in complaints handling, regulatory compliance and fraud investigations.Working within a fast-paced environment, you will play a key role in ensuring fair ...
West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary AssignmentAdecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London.This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are ...
Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. point of contact for customer queriesManage ...
Housing Engagement Officer, Location: Hertfordshire Salary: £29000 - £33,200 dependent on experience Contract: Permanent, Full TimeBraxfield Recruitment is delighted to be working exclusively with a leading housing provider to recruit a Housing Engagement Officer, acting as the key point of contact between the organisation, its service providers and its residents.This is a great opportunity for a housing professional with strong tenancy and relationship-building skills to make a genuine ...
4Recruitment Services are seeking a Housing Officer to work for a housing association based in Morden.You will help deliver improved responsive services to residents, manage a range of projects and cases, see issues through to resolution, and support customers who may be vulnerable.This is a Housing Officer role with a strong focus on housing management, tenancy services and neighbourhood work. We are specifically looking for candidates with relevant experience in these areas, who are confident...
Job Title: Customer Relationship Officer - Complaints SpecialismPay Rates: £21.53/hr (PAYE) | £29.01/hr (Umbrella)Start: ASAPLength: 3 Months Location: Hackney E8On Site - 5 Days a week in office We are seeking an adaptable Customer Relationship Officer to manage Stage 1 complaints and customer enquiries within a high-volume council setting. You will act as the crucial first point of contact, balancing multiple inbound communication channels while maintaining exceptional customer care ...
Housing OfficerPay: £23.30 Umbrella / £18.39 PAYE Location: Morden, London (SM4 5BE) Working Pattern: Hybrid (3 days office/site, 2 days home working)The RoleWe're looking for a customer-focused Housing Officer to provide an excellent housing management and resident support service. Instead, you'll act as a key point of contact for residents, helping to resolve issues, support vulnerable customers, and ensure services are delivered effectively.This is a varied and rewarding position where no two...
JOB DESCRIPTION – COMPLEX MANAGERReports to: Operations Director/ ManagementHours: Full-time, site based.Job PurposeThe Complex Manager is responsible for the safe, efficient and effective day-to-day operation of a temporary accommodation complex, ensuring high standards of resident welfare, property management, health and safety, security, staffing, compliance and service delivery.Key Responsibilities1. Site & Operations· Manage daily site operations and ensure accommodation is safe, clean,...