Community Housing Assistant

Description:

Community Housing Assistant

£19,299.16 + Car Allowance £2,826.09 (for 26 hpw)

Burnley – Agile

Part Time, Permanent (26 hours per week)

About You

Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience?

You'll add significant value supporting our neighbourhood team to maximise our customers quality of life. You'll work with the team to support our residents and communities to help them thrive, delivering a holistic customer service approach.

We are looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to help us implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.

You’ll be able to:

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Assist colleagues to deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction.

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Provide an efficient and effective administrative support to the neighbourhood team.

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Be a positive ambassador who Lives Our Values Everyday through effective partnership working help us achieve our ambitions.

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Be adaptable and brilliant at working in partnership with our customers, colleagues and communities.

So, take a look at our job profile - if you think you’ve got most of what we are looking for, but not everything, we’d still love to hear from you.

Closing Date: 9.00am on Monday 13th May 2024

Interviews will take place on Wednesday 22nd or Thursday 23rd May 2024

About our team

Our team is great (if we don’t mind saying so ourselves!) we’re led by our Executive Director of Customer Experience. We work hard, support each other, and also like to have fun!

You’ll be part of our new Customer Experience Directorate – where you'll work as part of our Neighbourhood Team