Commercial Account Handler

Description:

Are you ready to take the next step in your career with a highly respected, expanding brokerage?
Our client is an independent, people-focused brokerage entering an exciting phase of growth. Known for delivering tailored insurance solutions and building genuine client relationships, they are now strengthening their commercial division and are looking to bring in a talented individual to be part of that journey.
This isn’t a corporate, target-driven environment. Instead, you’ll be joining a collaborative, supportive team where you’re encouraged to get involved, contribute ideas, and develop your career at a pace that suits you. As a bonus, it’s a dog-friendly office so being comfortable around four-legged colleagues is essential!
We are seeking a Commercial Account Handler to join the organisation, based in the Bradford area. This is a full-time, permanent position offering a salary of up to £35,000 depending on experience.
The Role
This is a varied and engaging position, ideal for someone who enjoys relationship management and wants to continue developing their technical expertise. You’ll manage a small portfolio of clients while supporting wider team activity.
Key responsibilities include:

* Handling renewals, mid-term adjustments (MTAs), and new business enquiries

* Negotiating with insurers and clients to secure the best outcomes

* Issuing accurate and compliant documentation

* Assisting with claims handling

* Supporting Account Executives across a broad commercial portfolio

* Building and maintaining strong, long-term client relationships

This role would suit someone already established as a Commercial Account Handler, or someone ready to step up and take ownership of their own book of business.
About You

* Experience within commercial insurance

* Acturis experience preferred

* Cert CII qualified (or keen to work towards it)

* Strong customer service and relationship-building skills

* Proven track record in client retention

* Professional, proactive, and detail-oriented approach

* Good understanding of FCA and DPA regulations

* Excellent communication skills

What’s on Offer

* A supportive, non-corporate working environment

* Genuine opportunities for progression with structured development pathways

* Investment in your professional growth

* A collaborative team culture where your contribution is valued

If you’re looking to grow your career within an ambitious and supportive brokerage, this is a fantastic opportunity to be part of something exciting.
Elite Staffing Solutions are acting as an Employment Agency on this vacancy