Commercial Account Handler


Details:
  • Salary: £35,000 - 45,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Rawtenstall Lancashire
  • Date: 2 weeks ago
Description:

Responsibilities

Due tor retirement, our client is looking for an experienced Commercial Non-Motor SME Renewals Account Handler.

Cases range from Package business to SME in the main across a range of classes of business (all commercial). You will be responsible for managing a portfolio of clients, providing exceptional service and tailored insurance solutions to meet their needs.

You should thereore posses a broad knowledge of commercial insurance classes and be comfortable dealing with a book of renewals which averages in the region of 30-40 per month.

Key Responsibilities:

* Act as the primary point of contact for clients, building and maintaining strong relationships.

* Understand clients' insurance requirements and recommend appropriate coverage options.

* Negotiate insurance terms and premiums with underwriters on behalf of clients.

* Prepare and present insurance proposals and renewal terms to clients.

* Process insurance policies, endorsements, and cancellations accurately and efficiently.

* Assist clients with claims management, liaising with insurers and loss adjusters as necessary.

* Stay informed about industry trends, regulatory changes, and developments in insurance products and services.

* Collaborate with colleagues to ensure consistent and high-quality service delivery.

* Maintain accurate client records and documentation in accordance with regulatory requirements.

Key Skills and Experience:

Essential:

* Previous experience in a similar role within the insurance industry, in commercial insurance.

* Strong understanding of insurance products, coverage options, and underwriting processes.

* Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.

* Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.

* Proficiency in Microsoft Office applications.

* Experience of working with online portals relevant to the insurance industry

Desirable:

* Professional insurance qualifications (e.g., CII).

* Knowledge of commercial insurance markets and regulatory requirements.

Benefits:

Our client offers a competitive salary and benefits package and a relaxed and friendly working environment. Flexible hybrid working arrangement after 6 months

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