Commercial Account Handler

Description:

First Insurance, a valued member of the Brown & Brown Group, are looking to recruit an experienced Renewals Executive to join their team. The successful applicant will play a key role in supporting the growth of the Company, by proactively ensuring all renewals allocated are renewed in a correct and accurate manner. They will also be tasked with providing an excellent customer experience and specialist advice in line with Company values, and undertaking accurate administrative tasks.

Role responsibilities (but not limited to);

Negotiating renewals for FIS & UKSR
Obtaining the best possible terms for clients and working with insurers to place these renewals, Ad-hoc re-broking cases in relation to unique requirements
Maintaining excellent customer services levels by responding to client requirements in a timely and responsible manner
Administration; creating quotation documents, setting up client records, issuing documents to clients, checking proposal forms, diary management, accurate telephone notes and so forth.
Ensure that the sales process is completed and compliant with regulatory framework
Assisting other members of the team with technical queries
Cover note diary management on OpenGi
Assist and liaise with the accounts team on any account queries
Placement of some new business (Cross sales)
Discuss lapse lists with a member of renewals lapse review team each month and implement changes if necessary.
Great Communication Skills to develop relationships with underwriters

Skills Required:

Technical and commercial insurance knowledge
Confident telephone manner
Excellent communication skills
Organised and systematic approach to work
High levels of attention to detail
The ability to work to own initiative
Decision maker
Knowledge and understanding of OpenGi management operating system

For more information please apply online or contact Dan Hurley