Collections Administrator


Details:
  • Salary: £23,750 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Diss
  • Date: 5 hours ago
Description:

Michelle Denny Recruitment are seeking a Collections Administrator for a well-established local company with a national presence. Salary is £23,750pa and your working hours would be 9am - 5:30pm and 10:30am - 6pm Monday to Friday.
 
What is the role all about?

As a Collections Administrator, you will be responsible for liaising with clients to collect outstanding payments, managing overdue accounts, and maintaining excellent client relationships. Your role is crucial in ensuring that cash flow remains healthy, allowing our client to continue providing exceptional services.
 
What you will be doing?

Negotiate payment plans and schedules with clients to ensure timely payments.
Maintain detailed records of client communications and payment statuses.
Collaborate with the accounts and customer service teams to resolve any billing discrepancies.
Provide regular reports on the status of outstanding accounts and collections activities.
Ensure all collections activities comply with company policies and legal requirements.  What you will be able to demonstrate…

Previous experience in a debt recovery, collections or accounts receivable.
Excellent communication and negotiation skills.
A friendly and professional demeanour, with the ability to build positive relationships with clients.
Strong organisational skills and attention to detail.
Proficiency in Microsoft Office and good numeracy skills.
Ability to work independently and as part of a team. What you will get in return…

A supportive and inclusive work environment.
Competitive salary and benefits package.
Opportunities for professional growth and development.
A chance to be part of a dynamic and passionate team. The office is bright, open and are known for their excellent training package. You will be greeted with a friendly and supportive team. The office has excellent transport links as it is located near to Diss train station.
 
If you are ready to take on a new challenge and make a significant impact, we would love to hear from you! Please contact Shelly Tinkley to find out more; look forward to speaking with you soon

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