Details:
- Salary: £40,000 - 50,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Nationwide
- Date: 20 hours ago
Description:
CNC Field Service Engineer - UK Wide
Company Profile:
Our client are a global leader in advanced machine-tool manufacturing. The company provides manufacturers, workshops, and industrial clients with heavy-duty, precision CNC machining equipment, including milling and boring machines, vertical lathes, multifunction systems, and automation solutions. By establishing a direct, local presence, our client goes beyond simply supplying machinery to offer dedicated sales support, engineering expertise, and rapid after-sales technical assistance. This localized approach helps businesses across demanding sectors—such as aerospace, energy, defence, and rail—solve complex manufacturing challenges and optimize their production capabilities.
Job Objectives:
* To carry out installations, service and breakdown requests.
* To demonstrate first class customer care.
* Positively represent the company brand at all times.
Specific Responsibilities:
* To communicate positively and efficiently with the Service Desk at all times.
* To complete and return all relevant documentation and liaise with the Service Desk on a daily basis.
* Adhere to Company Policies and Procedures.
* Adhere to guidelines as detailed in BS EN ISO 9001: 2015 and BS EN ISO 14001: 2015.
* Health and Safety compliance at all times.
* Adhere to the Company Expenses Procedure.
General Responsibilities:
* To install, service and repair CNC machines and equipment.
* To visit customer sites to diagnose, install, service and repair machines.
* Leave jobs in full working order and complete the service check, alignment/geometry sheets and upload to the customer file on Sharepoint.
* Liaise with customers.
* To notify the Service Desk when job is complete.
* At customer sites, familiarise yourself with customer rules and working practices, including their health and safety policies.
* Always follow as a minimum requirement, the generic RAMS using all recommended PPE.
* To feedback to the Service Desk problems/issues on site.
* To notify the Service Desk when parts need collecting.
* When the job/customer dictates, there could be a requirement to lodge away from home.
* Ensure all measures are carried out to reduce the risk of accidents.
* Any other duties that may be required of you.
Knowledge & Skills Required:
* Ability to fault find, diagnose and correct errors as identified on CNC machine tools.
* PLC knowledge.
* Ability to assemble, set up and dismantle hydraulic, pneumatic and large associated mechanical assemblies.
* A team player with the ability to work on own initiative and problem solve.
* Knowledge of part identification and understanding of engineering drawings.
* Mechanical and electrical qualifications/experience. Excellent customer service, communication and organisational skills.
* PC literate.
* Previous experience of a service team environment.
* Always ensure your skills set, knowledge and experience are adequate to complete the tasks required of you.
Apply now, and I'll be in touch to discuss things further