CNC Service Engineer

Description:

The Company:  

This company stands at the forefront as one of the UK’s premier suppliers of CNC machine tools. 

Catering to a diverse clientele, they serve OEM’s and subcontract metal cutting companies with precision-engineered solutions. 

What began as a local enterprise has evolved into a global player, with activities spanning across continents. 

Embracing cutting-edge technology, they continually innovate to meet the evolving demands of the industry. 

Quality is the cornerstone of their operations. They adhere to stringent standards to ensure excellence in every product and service. 

This company collaboration fuels their success. They foster an environment where diverse talents come together to drive innovation and growth. 

Joining this company means embarking on a journey of professional development. They provide ample opportunities for career advancement and skill enhancement. 

Beyond business, they are committed to giving back to the communities they serve.

The Role of the CNC Service Engineer 

Take charge of servicing and maintaining their diverse range of Machine Tool products, ensuring optimal functionality and longevity. 

Attend to machine faults promptly, adeptly diagnose issues, and rectify them efficiently. This includes replacing parts as needed to restore full functionality. 

Act as a crucial liaison between Technical Support, Service Management, and Customer Services, facilitating seamless communication and swift resolution of issues. 

Execute planned maintenance tasks meticulously, contributing to the smooth operation of machines and minimizing downtime. 

Identify required parts accurately and promptly order them through the Service and/or Spares department, ensuring timely repairs and minimal disruption. 

Skilfully perform Renishaw Ballbar Calibration, ensuring precision and accuracy in machine operations. 

Utilise PLC diagnostic functions to diagnose machine faults efficiently, employing technical expertise to identify and resolve issues. 

Play an integral role in project installation teams, contributing technical insights and support to ensure successful project outcomes. 

Provide valuable technical support to colleagues within the Service & Engineering functions, fostering a collaborative and supportive work environment. 

Clearly explain machine faults, findings, and repairs to customers, potentially through written reports, ensuring transparency and understanding. 

Identify potential sales opportunities during interactions with customers and promptly relay these to the Sales department, contributing to business growth and expansion. 

Benefits of the CNC Service Engineer 

£40k - £45k salary 

Company Vehicle 

24 days holiday  

Pension 

Healthcare 

The Ideal Person for the CNC Service Engineer  

Are you someone that thrives in working autonomously, capable of taking initiative and making decisions independently to deliver exceptional service.

Possesses strong communication skills, both verbal and written, enabling clear and effective interaction with customers, colleagues, and management. 

Demonstrate a flexible attitude towards working hours, including availability for out-of-hours and weekend work to accommodate customer needs and project requirements. 

Shows readiness and enthusiasm to work away from home when necessary, ensuring that customer needs are met regardless of location. 

Collaborate effectively with colleagues, contributing positively to team dynamics and fostering a supportive and inclusive work environment. 

Exhibits leadership qualities within the team, inspiring and motivating colleagues to achieve collective goals and deliver outstanding results. 

Consistently completes all tasks accurately and on time, including the completion of all required paperwork, maintaining high standards of professionalism and efficiency. 

Maintain composure and professionalism even in challenging situations, responding to issues calmly and effectively to uphold a positive customer experience. 

Acts as an ambassador for the company, consistently promoting a positive and professional image through interactions with customers and stakeholders. 

If you think the role of CNC Service Engineer is for you, apply now! 

Consultant: Bjorn Kjelstrup-Johnson 

Email: (url removed) 

Tel no. (phone number removed) 

Candidates must be eligible to work and live in the UK. 

About On Target 

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally