Clinic Clerk


Details:
Description:

NHS Professionals is dedicated to connecting healthcare and non-clinical professionals with flexible opportunities across the NHS. As a leading NHS staff bank, we support a diverse workforce in accessing rewarding roles, developing their careers, and making a meaningful difference in patient care every day.

Job Summary

We are seeking a detail-oriented and proactive Clinic Clerk to join our healthcare team. The ideal candidate will possess strong administrative skills and office experience, with a commitment to supporting efficient clinic operations. As a Clinic Clerk, you will be responsible for managing patient records, coordinating appointments, and ensuring smooth communication between patients and healthcare providers.

Duties

* Greet patients and visitors professionally, providing excellent customer service at all times.

* Schedule, reschedule, and confirm patient appointments using clinic management systems.

* Maintain accurate and up-to-date patient records in compliance with data protection regulations.

* Answer phone calls promptly, directing inquiries to appropriate staff members and providing information as needed.

* Assist with administrative tasks such as filing, photocopying, and data entry to support clinic operations.

* Coordinate communication between patients, healthcare professionals, and external agencies to ensure timely care delivery.

* Ensure the clinic environment remains organised, clean, and welcoming for all visitors.

Experience

* Prior office or administrative experience is essential for success in this role.

* Experience working within a healthcare setting or medical environment

* Strong organisational skills with the ability to multitask efficiently in a busy environment.

* Excellent communication skills, both written and verbal, to interact effectively with patients and staff.

* Proficiency in using office software such as Microsoft Office Suite or equivalent programs.

Join us as a Clinic Clerk to contribute to seamless healthcare delivery through exceptional administrative support

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