Client Services Executive

Description:

MUST HAVE EXPERIENCE WITHIN PRINT/DIGITAL PRINT/LITHOGRAPHIC/DIRECT MAIL* 

Are you seeking an employer who recognises your contributions and invests in your growth? Do you have a background in Print and Media within customer service? If so, this opportunity is for you.

We're in search of a confident communicator with a background in customer service within the print and media industry to join a reputable design and print organisation located in Essex.

Why consider this role?

You'll become part of a well-established company specialising in high-end direct marketing material, handling intricate print projects for a diverse range of esteemed clients. Plus, you'll enjoy the support of a dedicated team of experts who are deeply passionate about their work. In essence, this could be the career move you've been dreaming of.

What's in it for you?

Full-time position, 37.5 hours per week, Monday to Friday, 09:00-17:30

Salary negotiable based on experience, starting at £25,000 and upwards

20 days of annual leave in the first year, increasing to 25 days in the second year

Private pension plan with contributions of 3% and 4%

Comprehensive training and ongoing support

A positive work environment with a cohesive team

Complimentary parking and refreshments

Long-term career prospects

What you'll be doing:

Providing accurate estimates for new inquiries

Collaborating with the production team to relay delivery updates to clients

Offering practical advice to clients to maximize the value of our services

Managing client requirements and overseeing the design and print process from start to finish

Ordering materials to support the production process

Preparing completed orders for invoicing

Cultivating consultative relationships with clients based on trust and expertise

Assisting the Customer Service Team and Managers as needed (team player mentality)

If you're intrigued by this fantastic opportunity, don't hesitate to apply now! Best of luck