Details:
- Salary: £23,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Preston Park Brighton and Hove
- Date: 6 days ago
Description:
Be Part of a Winning Team: Client Services Advisor
Our Client is looking for a dedicated and detail-oriented individual to join their growing team! You'll be the first point of contact for their customers, ensuring a smooth and positive experience throughout their journey.
The company is a leading provider of Business Utilities Solutions, situated in the heart of Brighton and renowned for its outstanding customer service. They are a growing company with a fun and collaborative work environment.
If you're a positive, motivated, and results-oriented individual who enjoys working in a team, we want to hear from you! This is a great opportunity to build a rewarding career with a growing company.
We offer a competitive package that includes:
* Basic Salary £23,000 per annum + performance bonuses!
* Paid time off, increasing with tenure.
* Comprehensive benefits package (health insurance, wellness programs, etc.).
* Fun and social work environment with regular team activities.
* Opportunities for growth and development.
You'll be a great fit if:
* You have a passion for helping others and building strong relationships.
* You possess excellent communication skills, both written and verbal.
* You're a quick learner with a knack for problem-solving.
* You're a team player who thrives in a fast-paced environment.
* You're proficient in using common office software (Microsoft Word, Excel, Outlook).
Responsibilities:
* Handle customer inquiries and complaints via phone, email, etc.
* Resolve issues related to accounts, billing, and service.
* Maintain accurate and up-to-date customer records.
* Welcome new clients and ensure they have all the information they need.
* Identify opportunities to upsell and expand client services (commission-earning!).
* Collaborate with internal and external partners to find solutions.
* Participate in ongoing training and development programs.
* Uphold our company values in all interactions.
Ready to take your career to the next level? Apply today