CLIENT SERVICES ADMINISTRATOR

Description:

Client Services Administrator -Near Devizes £negotiable

My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire.  Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met.  This is initially a maternity cover role.
 
Key Responsibilities:
-        Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations.
-        Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager.
-        Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly.
-        Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker.
-        Build strong working relationships with the Regional Sales Managers and client contacts in the US, United States
-        Deal with customer accounts, queries, complaints, general enquiries
 
Key skills:
-       Previous Sales Administration experience
-       Excellent communication and attention to detail
-       Excellent IT skills , ideally SAP experience or similar
-       Export experience helpful but not essential
-       Understanding of US market, helpful though not essential
-       Supplier contact experience
-       Ideally a food, drink, pharmaceutical background
 
This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes