Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Maidstone
- Date: 6 days ago
Description:
Do you love helping and retaining clients, working alongside a sales team to develop and grow the business but without a sales target, then keep reading.
Working in out of our busy Head office in Maidstone, this role is ideal for someone who loves being busy and working in a driven sales environment, with a focus on retaining the existing base and supporting the sales process.
Every day is different, you could be out meeting clients, dealing with complaints or generating revenue through relationships. Your client base is yours to manage as the role provides flexibility, being office or home based to suit the day ahead. You will work alongside an Account Manager and build up relationships to be able to manage the customer yourself. This role does offer good progression opportunites based on your performance
Please note you will be expected to travel to the London office 1 day a week to work with the sales teams and you will be given a car allowance/car to visit customers etc.
If you do well we reward high performance with a commission and bonus scheme and with our wide range of products allows us to be a one-stop shop for businesses of all sizes, it suits people that like to ask questions!
Being a able to manage client Retention and needs of every customer.
You will track contracts that are soon to be expired and contact customers
Being able to respond to customer queries and address sales complaints in a timely manner.
Have financial awareness to deliver justified proposals
Analyse customer feedback and develop new techniques to ensure customer retention.
Asset management (top tier accounts)
Resolution of invoice queries with Credit Control
Understanding and engaging with Engineering and Technical
Use of company CRM system