Client Manager

Description:

Client Manager – Specialist Insurance

Full Time | Permanent | Hybrid Working | 35 Hour Week

Are you an experienced insurance professional with a passion for delivering exceptional client service? Do you enjoy building long-term relationships, managing renewals, and working with high-net-worth customers who expect the very best?

We're recruiting for a Client Manager to join a highly respected specialist insurance business during an exciting period of growth and development. This is a fantastic opportunity to become part of a collaborative, supportive team, with genuine opportunities to progress and shape your career as the business continues to evolve.

Ideally, you'll have experience within speacialist motor insurance or a broader insurance background coupled with a genuine interest in classic cars and the automotive world.

The Role

As a Client Manager, you'll take ownership of a portfolio of high-net-worth clients, ensuring their needs are understood, expectations are exceeded, and renewals are managed effectively. You'll build strong relationships, provide expert advice, and work closely with colleagues to deliver a first-class customer experience.

This role is about far more than processing policies—it's about becoming a trusted advisor, influencing outcomes, and nurturing long-term client relationships.

Key Responsibilities

Managing and developing relationships with high-net-worth clients

Handling policy renewals and retention activities

Delivering an exceptional level of customer service and support

Managing client expectations and resolving queries professionally

Building trust and acting as a key point of contact for your portfolio

Identifying opportunities to strengthen client relationships and add value

Working collaboratively with colleagues to achieve team and business objectives

Maintaining accurate records and ensuring compliance with industry regulations

What We're Looking For

Previous experience within the insurance industry is essential

Experience within classic car insurance would be highly advantageous, although broader insurance backgrounds will also be considered

A tenacious, self-starting approach with the ability to work proactively

Confident, approachable and influential communication skills

Strong relationship-building and account management capabilities

Excellent attention to detail and organisational skills

A collaborative mindset and willingness to support the wider team

What's On Offer?

Hybrid working

35-hour working week

25 days holiday plus bank holidays

Company pension scheme

Perkbox employee benefits

Critical illness cover

Life insurance

Annual bonus opportunities

Genuine career development and progression opportunities

A friendly, knowledgeable and supportive team environment

This is an exciting opportunity to join a business that is investing in its future and in its people. If you're looking for a role where you can develop your expertise, build lasting client relationships and grow your career within specialist insurance, we'd love to hear from you