Details:
- Salary: £25,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Henley-On-Thames Oxfordshire
- Date: 2 weeks ago
Description:
As Client Engagement Coordinator you will be working as part of a collaborative and supportive team for an established, independent marine business, based just outside Henley-on-Thames in a beautiful rural location. The role is full time and permanent (working one day at the weekend) offering a salary of between £30,000 and £35,000 DOE.
Purpose of the role:
Providing high levels of engagement with customers, building long term relationships, advising and selling vessels in this hands-on role.
Key Accountabilities for the Client Engagement Coordinator:
Providing high levels of customer care over the phone and face to face
Proactively following up new and past leads
Updating and maintaining customer database
Assisting and advising customers with enquiries on sales and services
Attending boat shows
Conducting viewings
Facilitating negotiations between vendors and buyers
Converting leads
Gaining instruction to sell craft, writing specs and taking photos for marketing
Ensure all craft are priced within market value, in right condition
Closing sales, taking deposits, managing all administration
Preparing craft for handover, river trials
Performing works on all vessels, assisting with marine maintenance
Key Skills Required for the Client Engagement Coordinator:
High levels of customer care and engagement, acts with customers in mind
Confident solution led problem solver
Sales and key account management experience within a sales environment
Strong communication and negotiation skills
An interest in boats and working outdoors would be an advantage
Excellent organisational and time management skills
Ability to build strong long-term relationships
Action orientated with a drive for results
High levels of accuracy and attention to detail
Ability to build positive working relationships
Adaptable in a changing environment
Proficient in Microsoft Office
Own transport due to remote location
What's in it for you?
Salary of between £30,000 and £35,000 DOE
Support towards private healthcare after probation
Working for an established independent business with a collaborative and supportive culture
Training, progression and development
Discretionary bonus