Details:
- Salary: £13 - Hour
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Hour
- Location: Chelsea Greater London
- Date: 2 weeks ago
Description:
Daytime Healthcare are working with a Luxury International Facial Skin Clinic in Chelsea who are looking for a Clinic Coordinator to join their friendly team!
As a Clinic Coordinator you will:
* Serve as the initial point of contact of the company, playing a pivotal role in client interactions and ensuring exceptional customer service.
* Coordinate front-desk activities, managing appointments, and maintaining a welcoming reception area.
* Conduct post-treatment follow-ups with new clients to record feedback and schedule their next appointment.
* Communicate improvements to the Clinic Manager.
* Promote and upsell new services and products.
* Introduce promotions, offers, and packages and actively sell packages, memberships, gift vouchers, and retail products.
* Focus on meeting and exceeding sales targets.
* Support clinic success by improving efficiency and accuracy in all processes and procedures.
* Assist Clinic Manager with orientation, training, coaching, and developing new staff members.
Skills and Knowledge:
* Excellent communication and interpersonal skills.
* Strong client interfacing skills.
* Organizational and time management proficiency.
* Initiative, independent judgment, decision-making, and problem-solving ability.
* Proficient in Microsoft Office systems.
* Ability to build rapport with clients in person and over the phone.
* Comprehension and inference skills from written material.
* A genuine passion for beauty, skincare, facial aesthetics, and a background in sales/customer service, preferably in the beauty industry.
Ideal Candidate:
* Presentable and professional.
* Ability to work under pressure and adhere to tight deadlines.
* Proactive, positive, enthusiastic, self-motivated, and flexible.
* Creative thinking ability.
* Team-oriented with the initiative to work independently.
* Service-oriented and customer-focused.
Additional commission earnings to be earned on memberships and product sales!
Schedule:
* Full-time - 4 days per week, 9:30am - 20:00pm
* Rotating rota over 4 days across a 7 day week
Apply today to secure a interview