Client Affairs Officer


Details:
  • Salary: £22 - 29 - Hour
  • Job Type: Temporary
  • Job Status: Full-Time
  • Salary Per: Hour
  • Location: London
  • Date: 1 day ago
Description:

Client Affairs Officer

Adult Social Care – Finance
Hybrid (2 days on-site) | Full-time | Monday to Friday - 12 Months 
£22 per hour PAYE / £29.21 per hour Umbrella

An excellent opportunity has arisen for an experienced Client Affairs Officer to join a well-established Adult Social Care Finance team within a London local authority on a hybrid basis.

This role plays a key part in delivering statutory appointeeship and deputyship services, ensuring the financial wellbeing and protection of vulnerable adults across the borough.

The RoleYou will manage a caseload of clients, taking responsibility for appointeeship, deputyship, property protection, and estate administration. The role requires a strong balance of financial administration, client liaison, and regulatory compliance.

Key responsibilities include:

Managing appointeeship and deputyship accounts, ensuring accurate billing, reconciliation, and financial reporting

Liaising with DWP, banks, and internal stakeholders to secure and manage client income and benefits

Ensuring all benefit entitlements are identified, claimed, and maintained

Handling property protection, including storage, inspections, and associated financial assessments

Supporting Court of Protection processes, including financial decisions, asset management, and property sales

Administering deceased estates in line with the Care Act, including debt recovery and asset handling

Coordinating council funerals, ensuring compliance with legislation and sensitivity to cultural considerations

Attending multi-disciplinary meetings and working closely with care managers and external professionals

About YouTo be successful, you will bring:

Experience within Adult Social Care Finance, appointeeship/deputyship, or a similar financial assessment role

Strong understanding of DWP benefits, financial assessments, and client account management

Experience supporting vulnerable adults and working within a local authority setting

Ability to interpret complex financial information and maintain accurate records

Confident communication skills, with the ability to engage sensitively with clients, families, and professionals

Proficiency in Microsoft Excel, Word, and case management systems

Strong organisational skills with the ability to manage competing priorities

Why Apply?
Competitive hourly rate: £22 PAYE / £29 Umbrella

Hybrid working model (2 days on-site)

Opportunity to work in a meaningful, client-focused role within Adult Social Care

Gain experience in Court of Protection, estate management, and public sector finance

This is an ideal role for candidates with experience as a Client Affairs Officer, Appointeeship Officer, Deputyship Officer, Financial Assessment Officer, or Adult Social Care Finance Officer

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