Class 1 HGV Driver

Description:

Class 1 HGV Driver

Reporting directly to the Warehouse & Distribution Manager/Assistant and/or Depot Manager

Objectives of the job:

- To deliver products to customers within a specific area in a safe and friendly manner
- Responsible for the care and upkeep of your designated vehicle
- To provide excellent Customer service standards to every customer

Main Duties:

• The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all customer pallets have been loaded onto the vehicle correctly and safely.
• Responsible for completing delivery notes, return sheets and collecting payments.
• Execute any special requests from customers by picking up and delivering items as directed on the delivery note or collection note authorised by the office.
• Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
• Responsibility for the checking of the drivers board for your daily schedule.
• To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note
• Make customers aware of any stock shortages or problems with their delivery and telephone the office to confirm.
• Responsible for returning all empty cases and kegs.
• Ensure that correct health and safety procedures are adhered to
• To complete all required checks and ensure that check sheets are passed to the distribution manager.
• To comply with recognised VOSA & Working time guidelines and laws
• The ability to help in the warehouse when required.
• To look presentable in the correct LWC Drinks uniform at all times

Key Skills:

Good safety practices and driving habits
Possess the correct driving license required for the vehicle
Good communication skills
Excellent Customer Service Skills