Details:
- Salary: £23,000 - 25,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: PR7 Pincock Lancashire
- Date: 3 weeks ago
Description:
Immediate Start Available!
Claims Handler
Opportunity to work from home 1 day per week after probation
Monday – Friday, 37.5 Hours per week
Free onsite Parking
Here at JOB Consultancy, we are recruiting for a Claims Handler to work for one of our clients based in the Chorley area. The hours of work are Monday – Friday between the hours of 8:00 am – 18:00 pm, Monday to Friday.
A basic salary of up to £25k is on offer dependent on experience.
Key Responsibilities will include:
* Dealing with calls and other incoming enquiries from clients in a professional and timely manner, ensuring that information is captured fully and accurately to determine future handling
* Investigating what happened with the client, creating a complete and accurate record from your discussions
* Undertake initial investigations to triage a liability outcome that dictates the next steps in the process
* Handle customers with good technical knowledge and an ability to use common sense and use initiative when gathering evidence or approach problem solving
* Offer a range of services through the supply network in accordance with the scheme specifics
* Appoint the relevant service providers based on the decision to provide services
* Work with case management and portal systems, to accurately record and update client data and in-house system
The Ideal candidate will be:
* Enthusiastic and self-motivated
* Excellent communication skills with the ability to explain complex information simply
* Ability to work and thrive in a fast-paced environment, working well under pressure
* Well organised and conscientious with the ability to plan and monitor work tasks
* Strong decision maker with the confidence to act under their own authority on behalf of the company
* A personable and positive outlook with the ability to handle emotive customer situations
Apply now for immediate consideration