Change Manager

Description:

Change Manager - GIS / Technology Transformation

Contract: Initial 6 months
Location: Cardiff / Hybrid
Rate: £750 per day
IR35: Inside IR35

The Role

We're looking for an experienced Change Manager to support a major GIS and technology transformation programme, particularly people who've worked around Esri / ArcGIS.

The key requirement is someone who has genuinely owned the business change piece across a large technology transformation, rather than someone whose experience is mainly focused on change communications and engagement.

You'll work across business, operational and technology teams to understand what's changing, who will be impacted and what needs to happen to make sure people are properly prepared for new systems, processes and ways of working.

The role will cover the full change lifecycle, from understanding business impacts and assessing readiness through to stakeholder engagement, communications, training, implementation, go-live and adoption.

You'll work closely with Programme, Project and Technical Leads, identifying change risks, dependencies and areas of resistance and making sure the business is ready for the change and that new ways of working are successfully embedded.

Key Responsibilities

Lead business change and adoption activity across the programme
Complete change impact assessments across people, processes, technology and ways of working
Assess and manage business readiness for implementation and go-live
Identify impacted stakeholder groups and understand how the change will affect them
Develop and deliver stakeholder engagement and communications plans
Coordinate training, knowledge transfer and user readiness activity
Work with programme and technical teams throughout implementation
Identify and manage change risks, dependencies and resistance
Support implementation, go-live and transition into BAU
Monitor adoption and help embed new processes, systems and ways of workingExperience Required

Strong experience as a Change Manager / Business Change Manager
Experience working across GIS / geospatial technology programmes
Large technology or systems transformation experience
Change Impact Assessments
Business Readiness Assessments
Stakeholder engagement and change adoption
Communications and engagement planning
Training, knowledge transfer and user readiness
Managing change risks, dependencies and resistance
Experience supporting implementation and go-live
Strong experience embedding new technology, processes and ways of workingThis is a hands-on business change role and requires someone who can take ownership of the change journey from impact and readiness through to implementation, adoption and embedding