Centre for Excellence Controller - Aviation


Details:
  • Salary:
  • Job Type: Permanent
  • Job Status: Full-Time
  • Location: Gatwick Surrey
  • Date: 1 week ago
Description:

This is a great role for an experienced aviation Mechanic looking for the next step in their career....

Location: Gatwick Hours: 5,5,4 shift pattern

Must have the right to live & work in the UK

Job Purpose

The AOG team is an operationally critical business unit that ensure our customers' AOG aircraft are recovered in a safe, compliant and efficient way by leveraging capability within the network and third-party service providers. The Centre of Excellence Controller will provide an improved customer experience by introducing a single point of contact for managing communications across the network, enhancing our AOG management and response, and strengthening the company’s strategic position within the aviation market by offering a premium MRO service.

Job Accountabilities

Operation

* Provide a bespoke solution to a customers AOG occurrence.

* Produce AOG recovery plans detailing the recovery timeline, estimated serviceability date/time and allocated resources.

* Managing AOG events globally, providing support to ensure safe and efficient and effective recovery to minimise impact for customers.

* Maintaining a dynamic feedback loop to ensure timely, regular and accurate communication to all internal and external key stakeholders.

* To assist the operations manager with the daily operation of the Centre of Excellence department and supporting the day to day operation.

* Have commercial awareness of the impact that decisions can have to the customer and to the business as a whole.

Compliance

* Ensuring standard operating procedures are complied with and maintained through an AOG recovery.

* Maintain awareness of company Health & Safety policy and to ensure that staff deployed under their control practice approved methods to minimise risk to personnel or equipment.

* Uphold the companies policy on the KYC and approved supplier.

Cost

* Recording of cost expenditure during the AOG recovery for invoicing to the customer.

* Raising purchase requisitions

Procurement, Logistics and Administration

* Assisting with planning and booking of flights and transport.

* Assisting with the procurement of standard parts, C&E and tooling

* Co-ordinate with internal business units and external suppliers, as deemed necessary, to support an AOG recovery.

Personal Attributes

* Good knowledge of Aircraft systems.

* Ability to work under pressure to react to operational requirements and time constraints.

* Flexibility and adaptability towards rapidly changing situations.

* Strong communication skills.

* Methodical approach towards planning and organising

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