CCTV Operator

Description:

The PureGym Way

The PureGym Group is a global gym business with a community of more than 700 gyms and over 2 million members. At PureGym, everything we do comes back to one simple idea: helping you feel good. 

We're proud of our people and have a strong focus on internal progression. Championing diversity, we are committed to providing an excellent employee experience and workplace culture. As such, we are a Disability Confident Committed employer, and offer interviews to candidates who meet the essential criteria for a role, and opt-in to the scheme on their application form. 

Our gyms are friendly, supportive, and judgement-free spaces where everybody can come in, work out and leave Feeling PureGym Good. We are proud to be certified by Top Employers Institute. See our careers page for full benefits.  

 

We offer

Free nationwide gym membership for you + 1  

Hybrid working  

A truly flexible working culture  

Personal private healthcare, including digital GP 

Life insurance x4 

Company pension contribution  

25 days annual leave, plus 1 personal day 

Option to purchase additional holiday (up to 5 days) 

Great learning & development resources  

Enhanced maternity pay, paternity and adoption leave 

 

The Role

Location: Leeds city centre
Type: Full Time.  3 opportunities available 
Contract type: Permanent

Applications close on Wednesday 15th July.

 

We are seeking two reliable and proactive CCTV Operators to join our Security Operations Centre (SOC). In this role, you will be responsible for remotely monitoring and responding to incidents across the PureGym estate, including sites in the UK, USA, and Switzerland.

Your primary objective will be to ensure the safety and security of members, staff, and property at all times. This is a fast-paced role requiring strong attention to detail, sound decision-making, and the ability to respond effectively to incidents in both staffed and unstaffed environments.

Please note: Shift patterns will include four shifts on and four shifts off working both day shifts (8am – 8pm) and night shifts (8pm – 8am).

 

Key duties will include:

Emergency Response:

Monitor and respond to fire alarm activations in both staffed and unstaffed clubs

Follow fire evacuation and escalation procedures accurately

Respond to emergency situations, including:

Cardiac arrests

Seizures

Serious injuries

Anti-social behaviour

Pod/lift entrapments

Act promptly on-site facility issues such as:

Floods and leaks

Camera faults

Loss of communication with clubs

Lift/ Pod Entrapment

Equipment or system failures

Incident Management:

Monitor live CCTV feeds to identify and respond to incidents in real time

Manage incidents confidently across both staffed and unmanned sites

Respond to alarm activations and alerts appropriately

Escalate incidents to emergency services or internal teams when required

Liaise with emergency services

Theft Prevention & Investigation:

Identify and respond to theft incidents within clubs

Support investigations through CCTV footage review

Maintain accurate incident reports and logs

 

The Person

Our successful candidate will have had experience in CCTV/Security, so understand why it’s so important and what type of work will be required of them.  They’ll also need to have:

A sound understanding of IT systems and the ability to follow process

The ability to manage numerous projects whilst remaining calm

A can-do attitude that recognises the position within the team as a support function

A true passion for CCTV & supporting functions

The ability to communicate to colleagues and members in a professional and positive manner

Exceptional time management skills

A trouble shooter mindset with a solution orientated approach

The ability to bring the PureGym values to life

 

PureGym is proud to be an equal opportunities employer. Our company mantra is ‘Everybody Welcome’ and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve.  

Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. 

 
Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged. 

#IndeedHP  #LI-JJ1