Case Handler

Description:

A growing financial services company based in central Manchester seeks a dedicated Case Handler to join their Sales Support / Case Management Operations team. This role supports specialist underwriters and ensures the smooth progression of loans from initiation to completion. This position offers a pathway to various career opportunities within the company.  
Experience required:

Ideally, you will have previous experience either within an underwriting team or as a case manager in a financial services environment
We will also consider individuals that have customer service or administrative experience with a Bank or in Financial Services
Strong communication skills and ability to manage a process from cradle to grave is essential. Key Responsibilities:

Issuing Loan Terms:
Draft and issue loan terms accurately and promptly.
Ensure compliance with company policies and regulations.
Searches and Due Diligence:
Conduct credit and background checks on borrowers.
Perform land registry and fraud searches.
Documentation:
Compile necessary documentation for underwriters.
Ensure all documents are complete and accurate.
Communication:
Liaise with solicitors and brokers to gather required information.
Maintain regular communication with all stakeholders.
Drawdown Process:
Collect and verify borrower information for payments.
Assess reports from quantity surveyors. Skills and Qualifications:

Experience:
Previous experience in financial services or loan processing preferred.
Understanding of loan products is advantageous.
Skills:
Excellent organizational and multitasking abilities.
Strong verbal and written communication skills.
Proficiency in due diligence checks.
High attention to detail.
Attributes:
Proactive and able to work independently and as part of a team.
Ability to manage multiple priorities in a fast-paced environment.
Customer-focused with a commitment to exceptional service