Caretaker

Description:

Join Our Team at MTVH as a Caretaker

Location: Lambeth

Salary: £24,372

At MTVH, we are looking for someone who is passionate about creating safe and thriving communities, enjoys providing excellent customer service and ensuring communal spaces are well-maintained.

Your Key Responsibilities:

Collaborate with maintenance, customer service, and housing teams to identify and address communal repairs, including entry-phone systems, while keeping residents informed.
Ensure timely opening and closing of play areas, conduct Level 1 playground inspections, and prepare reports.
Support Housing Officers in property readiness for letting and assist with decanting operations.
Monitor and report defects in external lighting, make seasonal adjustments, and maintain records.
Oversee regular compacting and removal of domestic and bulk refuse, advocating for recycling initiatives.
Aid tenants in emergency situations, maintain security on the estate, and manage access to communal areas.
Assist with setting up the residents' Sheltered Community Centre and distribute information and newsletters.
Provide emergency call-out coverage on a rotational basis and report on community safety and anti-social behaviour incidents.
Act as a professional witness if required and report any incidents of vacant or abandoned properties.
Patrol and report unauthorized vehicles to parking contractors and attend to minor maintenance tasks as directed.
What we want from you:

Proficiency in report writing and business English.
Experience in basic repairs and improvements to the physical environment.
Strong communication and customer service skills.
Proven track record of delivering outstanding service to customers.
Excellent planning, organizing, prioritization, and administration skills.
Ability to effectively exchange information with colleagues, customers, and clients.

If you're ready to make a positive impact in our communities and meet the essential criteria, we want to hear from you! Join us at MTVH as a Caretaker and be part of our mission to create vibrant and safe places to live. Apply now and be a catalyst for positive change.

Please note :- we do not currently offer visa sponsorship.

What?s in it for you?

Our benefits

28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisation
About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment