Care & Support Worker

Description:

Waking Night Worker

Harrow

£25,642.50

Service Delivery

To work with the Care & Support Manager to ensure that the services work within the policies and procedures of MTVH
To participate in the on-call Rota.
To ensure that the services comply with all Health and Safety policies and procedures and legislation.
To work with the Care & Support Manager to develop and deliver service implementation plans for the care.
To review individual care plans with Social Services staff, ensure that individual care plans are drawn up/revised as a consequence and monitor their implementation.To be mindful of support plans that are in place.
To ensure accurate recording of care hours delivered.
To support those delivering the meals service from a care perspective
Ensuring care plans are reviewed, accurate and up to date (including the use of the in-house recording system ? SUM)
Ensure risk assessments are undertaken
Ensure manual handling assessments are completed
Assist in the monitoring of the quality of the service and implement the quality standards that should be attained within the service
Complete handover meetings between shifts
Contribute to and work as part of a team, including providing cover for absent colleagues
To participate fully in staff meetings, handover meetings, training and other team activities

Work closely with and develop constructive working relationships, as appropriate, with relevant internal and external parties to ensure open and effective communication and co-ordination of services for Service Users

Support service users in raising awareness of health & safety issues, working in accordance with Risk Assessments
Comply with all health & safety legislation and organisational policies
Take reasonable care for the health and safety of self, other staff members, Service Users and other persons

To comply with the organisation?s lone working policy and procedures

Perform other duties as may be reasonably required by your line manager
Agree to conduct yourself in line with the general standards of conduct and behaviour as detailed in MTVH?s Code of Conduct which include awareness of risk, health and safety at work, data protection and embracing the cultural diversity of all colleagues and customers
Adhere to all relevant organisational strategies and policies & procedures
Personal Competencies

Able to work flexibly. The work pattern will be irregular, and will be on a rota basis including unsocial hours, weekends and public holidays
Empathetic and able to support customers with dignity
Able to contribute positively to the team

Availability for working unsocial hours, weekends and public holidays on a rota basis
Skills/Experience

Experience of providing support to vulnerable people (voluntary experience also qualifies)
Understanding of the difficulties faced by vulnerable people with care and support needs
Understanding of the Service User group
Knowledge of health & safety issues relating to care and support of vulnerable people
Ability to work flexibly to meet Service User and service requirements
Ability to undertake moving and handling tasks (including pushing of wheelchairs, assistance with supporting service users)
Basic IT Literacy

To understand and comply with MTVH?s safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization.

Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity.

Play an active role in contributing to effective cross team working and provide cover for colleagues as required.

To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy.
To comply with MTVH?s Health and Safety policies, procedures and processes and to promote health and safety compliance for all.
To act at all times within MTVH?s policies, procedures and code of conduct and uphold MTVH?s commitment to Equality and Diversity
This profile only contains the main accountabilities relating to the job and does not describe in detail all the duties and tasks required to carry them out. You may be required to perform any reasonable tasks comparable with the level of responsibility at the request of your manager. MTVH reserves the right to alter the content of this job profile to reflect changes to the organisation or the services it provides.

Please note :- we do not currently offer visa sponsorship.

What?s in it for you?

Our benefits

28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisation
About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment