Details:
- Salary: £45,000 - 50,000 - Annum
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Annum
- Location: Worcester Worcestershire
- Date: 19 hours ago
Description:
Business Operations & Transformation Manager
Worcester (Hybrid)
£45,000 - £50,000k
12-Month Fixed-Term Contract
We are seeking an experienced Business Operations & Transformation Manager to join a growing organisation and drive operational improvements across finance, billing and business processes.
This is a hands-on role focused on improving cash collection, streamlining workflows, implementing automation and supporting operational efficiency across the business.
Key Responsibilities
* Manage cash collection and credit control processes.
* Improve invoicing accuracy and billing procedures.
* Identify and implement process improvements and automation opportunities.
* Support customer onboarding, contract administration and renewals.
* Develop operational reporting, KPIs and performance dashboards.
* Work closely with Sales, Finance and Operations teams to improve efficiency.
Skills & Experience
* Experience in business operations, finance operations, credit control or commercial administration.
* Proven track record of process improvement and operational change.
* Strong knowledge of CRM and finance systems.
* Excellent stakeholder management and communication skills.
* Strong analytical and organisational abilities.
Benefits
* £45,000 - £50,000 salary
* Hybrid working
* Opportunity to lead business improvement projects
* Potential for longer-term opportunities