Details:
- Salary: £25 - 28 - Hour
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Hour
- Location: East Midlands
- Date: 2 weeks ago
Description:
We are currently recruiting for an experienced Business Rates Officer to join a busy Revenues team within a local authority environment.
You will play a key role in the administration, billing, collection and recovery of Non-Domestic Rates (NNDR), ensuring accuracy, compliance with legislation, and maximising income collection for the Council.
???? Key Responsibilities
* Administer the billing, collection and recovery of Business Rates
* Maintain and update Business Rates records to ensure accurate billing and collection
* Open, close and amend Business Rates accounts
* Process payments and set up Direct Debits
* Apply reliefs, exemptions and discounts in line with legislation
* Review, check and authorise refunds and adjustments
* Maintain and update rating lists and property records
* Trace absconded debtors and take appropriate recovery action
* Determine and implement the most appropriate recovery action for outstanding debts
* Deliver a high standard of customer service when dealing with enquiries
✅ Requirements
* Proven experience working in Business Rates (NNDR) within a local authority
* Strong knowledge of billing, collection and recovery processes
* Experience using MRI / Capita Academy (Revenues & Benefits system)
* Ability to manage a varied caseload and work to deadlines
* Good understanding of Business Rates legislation and procedures
* Strong attention to detail and organisational skills
* Excellent communication and customer service skills
???? Desirable
* Experience dealing with complex recovery cases or enforcement
* Knowledge of Valuation Office Agency processes / rating list changes
* Previous experience in a Revenues or Finance team within local government