Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Ashford
- Date: 2 days ago
Description:
Job Description
Business Operations Coordinator
Ashford Office/Hybrid working
Working Monday to Friday 9.00-17.00 – 37.5 hours per week
Competitive salary plus excellent career development, discounted products and services and much more
We are currently seeking to recruit a Business Operations Co-ordinator to join our highly dedicated Business Operations team in Ashford. This position is a Hybrid working role. You will effectively bridge the gap between the Sales Teams, our Customers and Finance. Looking after a portfolio of Customers, the main areas of support are Price maintenance, Reporting, Customer Facing Buying Lists, including Admin support for a wide range of requests.
A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount.
Pro-active and self-motivated, you will be highly IT literate, customer-focused, commercially astute and confident in your approach with both internal and external partners.
Key Accountabilities & Responsibilities
Develop and maintain strong relationships, at Sector Manager level & with a portfolio of customers
Attend customer and business meetings/calls
Be a primary point of contact on customer and business queries
Regularly engage with Sector Managers to discuss actions in support of both business and customer activities
Work pro-actively to improve the customer experience
Produce regular sales, product, pricing, and delivery reports
Maintain Pricing, Buying Lists, Product Substitutions & Discounts in line with requests by Sector Manager/customer/supply chain and through bulletins/regular cleansing
Alignment of internal buying lists with customers/3rd party ordering systems
Identifying & correct IMS issues for ESI customers
Update promotional pricing activity
Order and organise sales and promotional samples
Provide buddy cover when required
Work with Sector Manager to set up nominated lines
Assisting with product recalls, collating allergen information & customer allocations
Knowledge, Skills & Experience
Highly IT literate - MS Office (Excel)
Experience working in a fast moving, pressurised team environment
Commercial awareness
Customer focused
Good team player
Effective communicator
Able to prioritise workloads and work well under pressure
Attention to detail