Details:
- Salary: £40,000 - 45,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Chelmsford Essex
- Date: 5 hours ago
Description:
Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of their company values. The company offer high-quality flexible workspace and support services to a diverse community of small and growing businesses.
They are seeking a proactive and organised Centre Manager to manage the team and ensure the smooth running of their busy business centre.
Your role:
* Lead, manage and support the deputy, business support team and facilities handy person, including managing workloads and annual development reviews.
* To manage day-to-day operations of the centre and overall site management.
* Ensure robust Health & Safety and Fire Safety procedures are maintained.
* To conduct viewings of available workspaces to potential customers, promoting facilities and services.
* Administration tasks including the preparation of licence agreements and setting up of new customer accounts.
* Build strong customer relationships from first enquiry through to departure, delivering excellent customer service while promoting meeting rooms, virtual services and other business support services.
* Deliver excellent reception services, including handling enquiries.
* Work with the marketing team on local promotion, social media and networking, and help organise activities for the centre’s charity of the year.
* To be familiar with the values of the company and at all times behave in a manner that is entirely consistent with these values.
Full time: 8.30am – 5.30pm Monday to Friday
Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays)
The ideal person -
Essential: Proven experience in a customer facing role plus managing people, including setting expectations, organising workloads and supporting team development. You will be a confident communicator who takes ownership of problems and can adapt to changing priorities.
Desirable: Experience of working in the serviced workspace industry, particularly letting space, handling enquiries and viewings