Details:
- Salary: £40,000 - 45,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Leeds West Yorkshire
- Date: 22 hours ago
Description:
Business Analyst / IT Process Improvement Specialist
Leeds (Hybrid) | £40,000 - £45,000
A well-established and growing business based in Leeds is looking for a Business Analyst to join their small internal IT function and help drive forward a business-wide process improvement project.
The Role
You'll join as the vital link between the business and its ERP system, working closely with the Head of IT, an external process-improvement consultant, department heads, and the senior leadership team. Your job is to understand how the business actually works, gather requirements from users across departments, and translate those into clear specifications that can be handed to a third-party technical partner for implementation.
This is a hands-on, high-visibility role with genuine ownership. You won't be micromanaged, you'll be trusted as the subject matter expert for business process and systems improvement, working in a structured, waterfall-style environment (recent Agile experience is fine, provided you can adapt).
Key responsibilities:
Learn the business from the ground up, departments, processes, pain points, and how they currently use their ERP system
Gather and document requirements from users and department heads
Identify opportunities to streamline processes, both inside and outside the ERP system
Act as the intermediary between internal stakeholders and an external technical delivery partner
Present project updates and outcomes to department heads, senior leadership, and board-level stakeholdersAbout You
Solid business analysis experience: requirements gathering, specification writing, and process review
Experience working with an ERP system (specific platform experience is not required, full training and support will be provided)
Confident communicating with everyone from C-suite and board members through to production staff on the factory floor
Adaptable, personable, and comfortable working in a fast-paced, informal, occasionally noisy office environment
Delivery experience in structured (waterfall) environments is useful; Agile backgrounds are welcome tooAttitude and adaptability matter more than a perfect skills match, our client is happy to invest in training and development for the right person.
What's on Offer
£40,000 - £45,000
Hybrid working: 2 days from home per week after probation (4 days office-based during probation)
Flexible hours around the working day to fit around childcare and other commitments
A relaxed, family-feel culture within a genuinely growing and ambitious business
Real scope to shape and own the role, with future potential for the team to expand
Access to training and development opportunities
The chance to play a central role in a major business transformation project tied to significant company growth