Business Analyst


Details:
  • Salary: £70,000 - 75,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: London
  • Date: 2 weeks ago
Description:

Business Analyst (Telco focus)

Our client are a leading global consultancy who are seeking the skills and experience of seasoned Business Analyst who has a strong background in the Telco space (a must)!

You will collaborate with multi-functional teams, working on some of our most cutting-edge digital projects within Telco. We typically see our BAs solving these types of problems situated in Discovery teams at client site or as part of an ongoing Agile squad:

User engagement

* User and stakeholder mapping (including persona development)

* Build and foster stakeholder engagement planning and write-up meetings/actions

* Build relationships with change managers and support activities - e.g. reach and relevance for products or training

* Collect feedback from users (support business change) - e.g. running employee satisfaction surveys and track uptake

* Facilitating the feedback loop from users to the rest of the squad (supporting the PO) - i.e. raising potential product changes, raising pain points, collecting bugs, offering UI/UX guidance

Value determination

* Support the Product Owner to update the value framework for the squad/domain and drive the project forward

* Develop and refine the roadmap and subsequent iterations to optimise processes

* Apply business frameworks, develop and track KPIs

* Lead preparation for value reviews - i.e. business case reviews

* Support Product Owners during prioritisation discussions

* Understanding (and building if required) As-Is and To-Be processes

* Own the user stories, user acceptance criteria, perform user story mapping and validate existing user stories/features

* Support the management of the backlog, sprint planning and the ‘Continuous Discovery’ process – familiarity with DevOps tools is desirable

* Support the Dev Team with any other specific requirements and market research (especially the Product Owners and Tech Leads)

Digital transformation process

* Leading detailed analysis, identifying key requirements for process and technology change in the Telco Domain.

* Support the Product Owner/Technical lead in digital transformation process

* Extensive readiness analysis, precise requirements elicitation, manage stakeholder engagement

* Help identify benefits, costs, and risks of proposals and projects

* Develop successful working relationships at all levels at client site and within the company

* Sensitively challenge and question senior stakeholders where appropriate

* Business advocate with strong verbal and written communication skills

You will have

* 3-5 years’ recent experience working as a Business Analyst in an Agile environment

* Proficiency in business process modeling, business metrics and the ability to translate company goals and objectives into roadmaps for digital transformation

* Strong background in Telco domain, understand the industry to a high level.

* Strong problem-solving skills

* Entrepreneurial and adaptable mindset

If this role is of interest to you then please contact David Eales with an up to date CV

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