Building Surveyor

Description:

Building Surveyor

Salary: £28.75 Per Hour Umbrella.  

Full Time (35 hours per week)

Working in the NW London Region – Covering UB1, UB2, W7.

Mainly site based working and admin days. Full driving licence and car required.

Required Experience:

Experience in Surveying required in a Housing/Council environment. Damp & Mould/Disrepair cases/voids/day to day maintenance inspections. Experience in using NEC/Northgate / CRM/Vantage desirable but training can be given.

Purpose of the Role:

To provide excellent front line customer service by working in partnership with internal and external stakeholders to ensure our customers’ needs are met and the departmental/team objectives are achieved. 

This role will be within the wider Surveying Team and will ensure the operational delivery of the service including Specialist Works, Professional Services and other programmes / projects.

Departmental Responsibilities:

To develop and maintain relationships with internal and external stakeholders to support our customers.
To assess clients’ needs to ensure effective service delivery.
To advise and support our customers in resolving their queries and issues, ensuring that their expectations are managed and proactive resolutions are identified.
To update and maintain systems/ records to ensure that information/data is kept up to date and accurate and that KPI’s are met.
To ensure that all policies and procedures are adhered to so that consistent and standard practice is achieved across the organisation.
To follow Peabody Health and Safety policies and procedures to ensure, as far as is practicable, your own safety and that of others in the workplace. You may be required to undertake specific Health and Safety roles such as Fire Warden or First Aider as part of your duties.
To undertake any other reasonable duties as required by the Heads of Service or their nominees, which may include working outside normal working hours.
Specific Responsibilities:

Work closely and flexibly with other staff in delivering high quality maintenance service to our external and internal customers through the provision of professional technical advice, project and contractor management.
Provide regular and professional communication and liaison with customers and key stakeholders in relation to works instructed and managed by the service.
To take full responsibility and manage all assigned cases from start-to-finish in a professional and efficient manner whilst ensuring that appropriate stakeholders and appropriate databases are updated regularly.
Ensure budget responsibilities are met, feeding into forecasting and efficiency plans as required.
Manage a range of contractors, ensuring they deliver in accordance with their contract and KPI’s.
Manage external relationships with key stakeholders, such as Local Authorities and suppliers, that builds trust and confidence in Peabody's Service Delivery Team.
Qualifications required:

Degree in Building Surveying or similar technical qualification (HND HNC)
Professional Membership (preferred)
We offer:

24 hour one on one specialist consultant based within your geographical area
4Recruitment Services Employee Benefits Programme
Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed)