Build Engineer

Description:

Build Engineer | 3 Month Contract | £12.71 PAYE | Ipswich

REED Technology is supporting a healthcare organisation in Ipswich who are on their search for 6 x Endpoint Configuration Analyst / Build Engineer to join a busy Digital Services team.

This role is ideal for someone with experience in IT device deployment, desktop support, endpoint services or IT asset management who enjoys a hands-on technical role supporting end users and delivering high-quality IT services.

The Role

You'll be responsible for the configuration, deployment and support of IT equipment across a multi-site environment. Working within the Endpoint Services function, you'll support the setup, tracking and distribution of end-user devices whilst helping to maintain a high standard of customer service.

Key responsibilities include:

Building, configuring and deploying laptops, desktops, mobile phones and other endpoint devices

Supporting device rollouts, refresh programmes and new starter equipment requests

Maintaining accurate asset records and inventory databases

Logging, tracking and resolving IT incidents and service requests

Supporting users with device setup and troubleshooting

Managing stock levels of hardware and peripherals

Updating service management and asset tracking systems

Providing guidance and training to end users on devices and applications

Escalating technical issues where appropriate

What We're Looking For

Experience within an IT support, deployment, build or endpoint environment

Experience configuring laptops, desktops and mobile devices

Strong customer service and communication skills

Experience using ITSM or service desk systems

Experience maintaining asset records and inventories

Good working knowledge of Microsoft technologies, including Office 365

Ability to prioritise workload and work independently

Full UK driving licence or ability to travel between sites when required

Highly Desirable

Experience with Intune, Microsoft Endpoint Manager, SCCM or Autopilot

Healthcare or public sector experience

Experience supporting large-scale device deployments

Knowledge of ITIL processes

If you have the relevant experience for the role, please apply using the link provided or email your CV