Bookings Administrator

Description:

Bookings Administrator | Administration, Customer Service | Full Time (37.5hrs p/week) | Permanent Contract | £11.45 p/hour | Impington, Cambridge | Free Parking | Excellent Benefits Spire Cambridge Lea Hospital are recruiting for a Bookings Administrator to join their established team on a permanent contract, working 37.5 hours p/week. The successful candidate will work in the Inpatient Bookings office of the hospital and carry out duties and tasks to ensure a smooth and efficient patient journey for all patients. This is a great opportunity for someone who comes with previous administrative experience and dealing with customers. Duties & Responsibilities: Receive all inpatient bookings from consultants and/or their secretaries and register them onto HMS / SAP Process pre-assessment bookings in line with current processes, working closely with nurses and anaesthetists to ensure a complete and comprehensive assessment is carried out for each patient. Enter and process inpatient/daycase bookings into SAP and ensure correspondence of admission information is received Liaise with NHS Trusts to assist local and national contract requirements to address waiting lists. Monitor dates of appointments according to requirements of the contract Maintain Excel spreadsheets in order to document the pathway of patients transferred from other healthcare providers. Coordinate transfer of this information for providers when they request this information. To set up theatre sessions working in close liaison with consultants and theatres Confirm details of admission and send appointment letters Liaise with insurance companies for pre-authorisation and pre-verify Check the accuracy of all inpatient booking forms against the theatre list Inform all relevant departments of special requests on booking forms Communicate theatre sessions cancellations to all relevant departments Create and maintain a database for monitoring and trend analysis of late bookings Create and maintain a database for monitoring and trend analysis of theatre sessions cancellations Co-ordinate and liaise with relevant departments the management of inpatient booking with