Details:
- Salary: £34,000 - 35,000 - Annum
- Location: Swanscombe Kent
- Date: 1 month ago
Description:
The ultimate customer experience is built the same way as a great vehicle — through precision, care, and attention to every detail.” - BMW
Bodyshop Service Receptionist
Monday to Friday, No Weekends!
£34,000 - £35,000 Basic Salary!
Friendly, Family Run Business!
Dartford / Gravesend Area
An exciting opportunity has arisen for an experienced Service Advisor / Coordinator to join a well-established independent vehicle bodyshop based in the Gravesend Dartford area.
This is a varied and important role, acting as the first point of contact for customers while supporting the smooth day-to-day running of the business. We are looking for someone with strong industry experience who can confidently manage customer communication, administration, and service processes.
Responsibilities
* Managing incoming and outgoing calls, emails, and customer enquiries
* Providing excellent customer service throughout the repair journey
* Booking vehicles in and coordinating repair updates
* Preparing invoices and handling billing processes
* Managing warranty claims and related administration
* Liaising with customers, insurers, suppliers, and internal teams
* Maintaining accurate records and supporting general office operations
* Providing day-to-day administrative support to the business
Requirements
* Previous experience within a vehicle bodyshop, accident repair centre, or automotive service environment
* A strong understanding of customer service processes and repair administration
* Excellent communication and organisational skills
* The ability to multitask in a busy, varied role
* A professional and approachable manner with customers and colleagues
Salary and Benefits
* Competitive salary of £34,000–£35,000 per annum, depending on experience
* Monday–Friday working hours, 8:00am–5:00pm
* No weekend working
* Stable position within a respected independent Bodyshop
* Varied role with the opportunity to use and develop a wide range of skills
* Friendly and supportive working environment
* Opportunity to become a key member of a close-knit team
This is a fantastic opportunity for an experienced automotive service professional who is looking for a long-term role within an independent business where their contribution will be recognised and valued.
Apply today.
Other Opportunities & Referral Scheme
If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a vehicle technician who we successfully place.
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