Bodyshop Manager

Description:

Motofix are recruiting an experienced Bodyshop Manager / Repair Centre Manager to lead a high-performing, insurer-approved site in Aldershot.

This is a site management role with full P&L responsibility for a £4.9mil turnover operation and a team of 26 staff. 

What We Offer

Competitive salary plus attainable results-based bonus.
£6,000 per annum car allowance / travel package
Excellent benefits package
30 days annual leave (inclusive of bank holidays)
Workplace pension scheme.
Private medical insurance
Comprehensive training and development opportunities.
Long service rewardsAbout the Role: 

As a Repair Centre Manager, you will have full financial responsibility for a leading accident repair centre. You will play a key role in ensuring a seamless customer journey, collaborating with clients and our expert production team to achieve outstanding results. 

Key Responsibilities

Act as the ‘public face’ of the site while managing all operational aspects of the branch.
Drive commercial performance (sales, profit margin) performance, ensuring alignment with business plans.
Engage with staff regularly, conduct performance reviews, and identify opportunities for professional development.
Lead daily meetings with key team members to set and achieve output targets.
Monitor and resolve customer complaints promptly and fairly.
Collaborate with the Business Development team to deliver service-level agreements.
Perform daily/weekly on-site and production reports and meetings 
Proactively gather and act on customer feedback to improve service delivery.
Build detailed knowledge of client profiles to maximise upselling opportunities.
Foster a flexible and well-resourced team environment.
Ensure compliance with Housekeeping, Health & Safety, BSI0125 standards, and manufacturer requirements.What We Look For

Passion and commitment to delivering high-quality repairs and excellent customer outcomes.
Team-oriented individual with the ability to work independently.
Strong knowledge of modern repair methods and a focus on maximising repair opportunities.
Commercially savvy, with the ability to drive productivity and profitability.
Enthusiastic about adopting best practices and continuous improvement.
Minimum of five years’ management experience in a relevant field.
Exceptional written and verbal communication skills, with a proven ability to develop and inspire teams.
A collaborative and inclusive approach to team management.
Proficiency in relevant software, including Office 365.
VDA IMI and Audatex qualifications (preferred).About You: 

You are a seasoned manager with a strong commercial mindset, dedicated to excellence in both customer service and repairs. You have a sharp eye for detail, a passion for people development, and a desire to make a meaningful impact. This role offers the chance to be at the forefront of technology and learn continuously while driving success for a dynamic and innovative organisation. For those that do not have previous bodyshop experience – full training and industry support will be provided for the right candidate.

Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days.
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The advertised salary includes realistic bonus opportunities & strong base pay package