Bodyshop Customer Advisor

Description:

Automotive Customer Advisor – Trafford Park, Manchester 

I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, you’ll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.

What you’ll be doing:

Managing all bodywork administration and receptionist duties
Booking and overseeing the courtesy car diary
Coordinating the recovery driver’s diary
Handling customer call-backs and enquiries
Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers 
What we’re looking for:

Experience in a busy accident repair centre, ideally with Autoflow experience
Excellent organisational and administration skills
Great communication skills and a positive, enthusiastic approach
A strong attention to detail and focus on quality 
Benefits

Negotiable salary DOE
Bonus available
Monday–Thursday: 8:30am – 5:30pm
Friday: 8:30am – 4:15pm
No weekend work 

Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90’s, is a North West-based, independent, family-run business that works alongside the UK’s leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status — all delivered with a friendly, supportive team culture.

If you’re an organised, people-focused individual who enjoys working in a fast-paced environment, we’d love to hear from you!

To apply, please send us your CV by clicking ‘apply now’ or by contacting Richard on (phone number removed) / (url removed) to discuss further