BMW Corporate Administrator

Description:

About the Role

We have an exciting opportunity for a Corporate Sales Administrator to join our busy BMW/MINI Corporate Sales team in Coventry.

This is a fast-paced and varied role where you will play a key part in supporting our dealerships and leasing partners, ensuring the smooth processing of customer enquiries, vehicle orders, and deliveries. You will be responsible for maintaining accurate records, coordinating vehicle logistics, and delivering a high level of customer service throughout the full order lifecycle.

Key Responsibilities:

Managing customer enquiries, availability requests, and demonstrator bookings within agreed SLAs

Creating and processing vehicle quotations and orders using internal and manufacturer systems

Maintaining accurate and up-to-date records across platforms such as Ebbon, eDoc, and Digifile

Monitoring vehicle lead times and providing regular updates to customers and leasing companies

Coordinating vehicle deliveries, registrations, and driver packs

Uploading delivery documentation to ensure timely invoicing and payment

Producing weekly status reports for leasing partners

Liaising with dealerships, leasing companies, and internal departments to ensure seamless order fulfilment

Supporting the Accounts team with invoice and payment queries

Offering alternative stock vehicles where applicable

Taking ownership of issues and resolving them efficiently in the best interests of the customer and business

Keeping up to date with BMW/MINI product updates, model year changes, and pricing deadlines

What We’re Looking For:

We are looking for someone who is highly organised, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

Key skills and attributes include:

Excellent attention to detail and accuracy

Strong organisational and time management skills

Confident communication skills with a professional and friendly manner

Ability to work both independently and as part of a team

Proactive approach with strong problem-solving skills

Ability to prioritise workload and meet deadlines

Positive, flexible, and enthusiastic attitude

Previous administrative or automotive industry experience is desirable but not essential, as full training will be provided.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please